Shipping policy

Shipping Policy

Order Processing

We aim to process and dispatch orders within 1–3 business days of receiving payment. During periods of high demand, holidays, or special releases, processing times may be longer.

Customers will receive a confirmation email once their order has been dispatched.

Shipping Methods

Shipping options and rates are calculated at checkout based on the destination and the weight of the order.

We ship both domestically and internationally where available.

Delivery Times

Estimated delivery times are provided as a guide only and may vary depending on destination, customs procedures, local postal services, and other factors beyond our control.

Signatora cannot guarantee delivery dates.

Customs & Import Duties

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost unless explicitly stated.

Tracking

Where a tracked shipping service is selected, tracking information will be provided once the order has been dispatched.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply before the order can be resent.

Lost or Delayed Shipments

If your order has not arrived within a reasonable period after dispatch, please contact us and we will assist in investigating the shipment with the carrier.

While we will make every reasonable effort to help resolve delivery issues, we are not responsible for delays caused by postal services, couriers, customs authorities, weather conditions, or other circumstances beyond our control.