POSTAGE, DELIVERY AND RETURNS


POSTAGE AND DELIVERY

Postage will be charged at a flat rate for one title, or for two or more titles, regardless of the number of volumes. Standard charges exclude limited editions and some selected larger and heavier titles.

Please allow 5 to 7 working days for delivery. Please note that we are not able to group together more than one order in a single despatch, even if the orders are sent out separately. Deliveries on all orders are Monday to Friday only.

Limited Editions: On limited editions and other large and heavy items or books of high value, postage charges vary. Each limited edition is sent separately from standard book orders. For further information please contact customer service. We are unable to deliver limited edition orders to PO Box addresses as a signature is required. Each limited edition order is sent out separately.

EXPRESS DELIVERY

We do not offer express delivery at this time.

DELAYED DELIVERY

If an item is temporarily unavailable and it cannot be supplied with the rest of your order, you will not be charged additional postage for the delayed item.

If an item is out of stock we will contact you by email or phone to let you know when the item will be back in stock and when it will be despatched.

Returns

If for any reason a book does not meet your expectations, you may return it to us within four weeks and we will arrange for an exchange or refund (excluding postage). Please enclose a note explaining the reason for the return along with your name, address and customer number. When returning a parcel to us we recommend you obtain proof of posting.

Our return address is: SIGNATORA

SERVICE PROMISE

We’re extremely proud of our books and make every effort to describe them accurately and produce them to the highest possible standards. In the unlikely event that a book you receive is imperfect or damaged in transit, please contact our customer service team immediately. We will always provide a replacement, or when necessary, a full refund of the price paid.

Follow Us On Social Media

info@signatora.com